Logo of Phnom Penh Post newspaper Phnom Penh Post - Ticket sales for Angkor Wat to go online

Ticket sales for Angkor Wat to go online

Tourists listen to a guide in front of a temple in the Angkor Archaeological Park in Siem Reap.
Tourists listen to a guide in front of a temple in the Angkor Archaeological Park in Siem Reap. Hong Menea

Ticket sales for Angkor Wat to go online

A new online ticketing system for the Kingdom’s biggest tourist draw, Angkor Wat, will be introduced to provide faster and convenient service to tourists, while increasing the transparency and clarity of ticket sales revenues.

Finance Minister Aun Pornmoniroth announced plans for the new e-ticketing platform on Monday during the unveiling of the new state-run Angkor Institution that will manage ticket sales for the Angkor Archaeological Park in Siem Reap.

“I think the existing IT system should be reworked and renovated,” he told reporters. “Currently, there is no proper server, registry account and the ticket data system is not homogeneous.”

The proposed e-ticketing system will allow overseas visitors to upload their photos – a requirement for each ticket – and pick up their personalised tickets before reaching the Angkor Wat site, Pornmoniroth said.

“Payment can be done by credit card, and they just send their picture and we prepare the ticket for them,” he said. “No need to wait in long lines.”

The current ticketing system which dates back to 1999 is very slow, Pornmoniroth said, and the new system will be linked to a website that will be used to promote the Angkorian temples.

“If our service is good, then these visitors can become our ambassadors and tell their relatives and friends to come to Cambodia,” he added.

Chao Sunkeriya, spokeswoman for the Apsara Authority, which runs Angkor Wat, said yesterday that the tourism and economy ministries were in charge of the proposed system and the introduction of online ticketing would bring Angkor Wat to internationally set expectations.

“E-ticket systems are used internationally. If other countries can do it, we can also do it, but we must ensure that it is a good system,” she said.

Ho Vandy, an adviser to the Cambodia Chamber of Commerce, said an online system can be an efficient addition to the temple site’s offerings, but it was critical to ensure that it was glitch-free.

“If the system is not good and errors occur then people will get angry and create a bad reputation among visitors,” he said. “There should be a refund policy and solutions if the system fails.”

MOST VIEWED

  • With herd immunity likely in 2022, is Cambodia ready to reopen for tourism?

    The government aims to inoculate 80 per cent of the target population by June next year, giving it a head start among regional peers to reboot the sector but first, it has to do a few things to up its game A sign on a glass

  • US wants 'full access' to Ream Naval Base

    On June 11, the US embassy's Defense Attaché Colonel Marcus M Ferrara visited Ream Nava Base in coordination with Cambodian officials following the recent approval of Prime minister Hun Sen to allay the concerns on Chinese military presence at the base as raised by US Deputy

  • US embassy guard gets Covid despite two doses of Pfizer jab

    The Covid-19 tracking commission on June 4 said a security guard at the US embassy in Phnom Penh had contracted the novel coronavirus, despite having received a second dose of the Pfizer-BioNTech shot two weeks ago. Embassy spokesperson Chad Roedemeier confirmed the SARS-CoV-2 infection to The

  • Kingdom set to be a gold producer

    Cambodia will soon join the roster of gold producing countries after the government announced the commencement of commercial gold mining operations in the Okvau area in southwestern Mondulkiri province's Keo Seima district from June 21. Prime Minister Hun Sen on June 10 announced that after 14 years of

  • Jab drive heading to 5 provinces

    The government is set to vaccinate more than 1.2 million people in five provinces after finishing with Phnom Penh and neighbouring Kandal in an ongoing campaign administered by the ministries of Health and National Defence. The five provinces are Preah Sihanouk, Kampong Speu, Takeo, Kampong Cham

  • School reopening can’t wait

    With the Covid-19 pandemic now well into its second year, safely reopening schools has become an urgent priority. School attendance is critical for children’s education and lifetime prospects. The long-term costs of closures – both for individual children and society – are simply too large to