Logo of Phnom Penh Post newspaper Phnom Penh Post - Ticket sales for Angkor Wat to go online

Ticket sales for Angkor Wat to go online

Tourists listen to a guide in front of a temple in the Angkor Archaeological Park in Siem Reap.
Tourists listen to a guide in front of a temple in the Angkor Archaeological Park in Siem Reap. Hong Menea

Ticket sales for Angkor Wat to go online

A new online ticketing system for the Kingdom’s biggest tourist draw, Angkor Wat, will be introduced to provide faster and convenient service to tourists, while increasing the transparency and clarity of ticket sales revenues.

Finance Minister Aun Pornmoniroth announced plans for the new e-ticketing platform on Monday during the unveiling of the new state-run Angkor Institution that will manage ticket sales for the Angkor Archaeological Park in Siem Reap.

“I think the existing IT system should be reworked and renovated,” he told reporters. “Currently, there is no proper server, registry account and the ticket data system is not homogeneous.”

The proposed e-ticketing system will allow overseas visitors to upload their photos – a requirement for each ticket – and pick up their personalised tickets before reaching the Angkor Wat site, Pornmoniroth said.

“Payment can be done by credit card, and they just send their picture and we prepare the ticket for them,” he said. “No need to wait in long lines.”

The current ticketing system which dates back to 1999 is very slow, Pornmoniroth said, and the new system will be linked to a website that will be used to promote the Angkorian temples.

“If our service is good, then these visitors can become our ambassadors and tell their relatives and friends to come to Cambodia,” he added.

Chao Sunkeriya, spokeswoman for the Apsara Authority, which runs Angkor Wat, said yesterday that the tourism and economy ministries were in charge of the proposed system and the introduction of online ticketing would bring Angkor Wat to internationally set expectations.

“E-ticket systems are used internationally. If other countries can do it, we can also do it, but we must ensure that it is a good system,” she said.

Ho Vandy, an adviser to the Cambodia Chamber of Commerce, said an online system can be an efficient addition to the temple site’s offerings, but it was critical to ensure that it was glitch-free.

“If the system is not good and errors occur then people will get angry and create a bad reputation among visitors,” he said. “There should be a refund policy and solutions if the system fails.”

MOST VIEWED

  • Kingdom's Covid cluster cases jump to 194

    The Ministry of Health on February 25 confirmed 65 new cases of Covid-19, with 58 linked to the February 20 community transmission. The latest cluster cases include nine Vietnamese nationals, five Cambodians, one each from Korea, Singapore and Japan, with the rest being Chinese. This brings the total number

  • Locations shut, dozens more Covid-19 positive

    The Ministry of Health has closed 23 locations in connection with the February 20 community transmission of Covid-19 and summoned for testing anyone who had direct contact with affected people and places. The number of discovered related infections has risen to 76, including 39 women. In a press release,

  • Preah Sihanouk hit with travel ban

    Preah Sihanouk Provincial Administration has announced a temporary travel ban to and from the province, except for ambulances and trucks transporting goods. The announcement came after prime minister Hun Sen called on people in the province to travel only if necessary, and that people not

  • Cambodia's Covid cluster cases rise to 137

    The Ministry of Health on February 24 recorded 40 more cases of Covid-19, with 38 linked to the February 20 community transmission. Of the 40, two are imported cases involving Chinese passengers. The 38 include two Vietnamese nationals and one Cambodian, with the rest being Chinese. This brings the total cases

  • AstraZeneca jabs touch down in Phnom Penh airport

    The first shipment of 324,000 doses of the AstraZeneca/SII vaccine which was provided through the Covid-19 Vaccines Global Access (COVAX) Facility was delivered to Phnom Penh International Airport on March 2. The rest of the COVAX provided vaccines will arrive in Cambodia at a later date.

  • Covid cluster raises alarm, health bodies urge vigilance

    The Ministry of Health and the World Health Organisation (WHO) in Cambodia have expressed great concern over the February 20 cluster transmission of Covid-19 in the community. Both entities appealed for vigilance and cooperation in curbing further spread of the virus. Ministry spokeswoman Or Vandine said