Logo of Phnom Penh Post newspaper Phnom Penh Post - PPCBank leverages on digital banking to further serve clients during pandemic

PPCBank leverages on digital banking to further serve clients during pandemic

Content image - Phnom Penh Post
The PPCBank Mobile App is helping customers shift from traditional cash-based transactions to the digitalised space. SUPPLIED

PPCBank leverages on digital banking to further serve clients during pandemic

PPCBank is scaling up its digital transformation strategy with the launch of a new card management system that provides convenient and seamless banking for its clients.

The host of digital banking solutions focusing on contactless services has become increasingly convenient during the Covid-19 outbreak, with physical distancing the order of the day.

The system allows clients to manage their cards from the “PPCBank Mobile App”, while it also incorporates a riel withdrawal function at all the bank’s ATMs.

A range of easy-to-use features are in place – customers can activate their card from the mobile app, block or unblock the card, and limit transactions digitally without visiting branches, thus reducing the risk of infection.

The introduction of Visa contactless and digital payments makes it easy for customers to perform online purchases – whether locally or from overseas – without any disruptions due to the Covid-19 pandemic.

Visa award

In recognition of its POS machines rollout, PPCBank was awarded the Visa “Leadership in Growth of Active Terminal 2020” award.

Content image - Phnom Penh Post
The PPCBank Mobile App ‘contactless cards’ function has become increasingly popular with clients. SUPPLIED

“Cardless cash” provides another way of transferring money and making payments swiftly.

Payments can be completed with a POS machine that can read the card from five centimetres away, providing safety for both buyer and seller.

With the “PPCBank Mobile App” clients can transfer money to anyone – even those without a bank account – just by entering the receiver’s phone number and the amount.

Receivers can withdraw the payment at any PPCBank ATM, with the code sent via SMS – all without charge.

The scan-and-pay system known as “mobilePay” allows clients to use a QR code for digital payments at any PPCBank partner stores.

A range of other functions, such as utilities payment, is also available.

Convenient and safe – and with zero fees for utilities payments – the PPCBank Mobile App “cardless cash” function has become increasingly popular with clients since the outbreak of the Covid-19 pandemic.

Reducing direct contact with anything that has been in wide circulation – such as banknotes – has also proved to be one of the most effective ways of protecting against infection.

Beyond ‘cardless cash’

PPCBank has also empowered its clients during the pandemic by expanding cashless accessibility by using the “Bakong” payment system, which has been introduced by the National Bank of Cambodia.

Clients can transfer to local banks that are members of the Bakong system, with receivers able to collect the cash instantly.

PPCBank has also made it easy and safe for clients to apply for business or personal loans by simply filling in the online loan application form on the bank’s website – saving a visit to a branch.

To assist SMEs affected financially by the outbreak, two PPCBank SME centres and a customer service hotline are available to assist companies in need.

CSR projects

Acknowledging the needs of those in need is central to PPCBank’s corporate social responsibility (CSR) philosophy, and with all the stress and anxiety the pandemic is causing, the leading lender believes that compassion – something that still binds us all together – is needed more than ever.

Content image - Phnom Penh Post
A major thrust of PPCBank’s CSR project is landmine clearing in remote areas of Cambodia. SUPPLIED

Help someone in need today via its mobile app, and PPCBank will donate 100 per cent of the total donation received.

People who have for decades endured the danger of landmines in northern Siem Reap province have also been at the centre of the bank’s community outreach work over the past year.

A staunch supporter of landmine clearing organisation APOPO, PPCBank has launched its “APOPO Fundraising Campaign”, aiming to have five hectares of land cleared by the end of 2021.

Believing that “together, nothing is impossible”, the bank hopes these efforts will help towards making Cambodia landmine-free by 2025.

Mines and other unexploded ordnance have prevented farmers from working the land, hugely affecting their livelihoods.

PPCBank aims to clear community land, giving ordinary people the possibility to improve their quality of lives through farming without fear.

While this year has certainly been challenging, PPCBank is optimistic that Cambodia will come through these difficult times stronger than before.

The South Korean-owned financial institution is looking forward to a better second half of 2021 and assures its clients that with all its innovative technology, they can anticipate even more improvements to ensure that financial services are safe and incredibly convenient.

MOST VIEWED

  • Angkor lifetime pass, special Siem Reap travel offers planned

    The Ministry of Tourism plans to introduce a convenient, single lifetime pass for foreign travellers to visit Angkor Archaeological Park and potentially other areas. The move is designed to stimulate tourism to the culturally rich province of Siem Reap as the start of the “Visit

  • Exclusive interview with Josep Borrell Fontelles, High Representative of the EU

    CAMBODIA is hosting the 55th ASEAN Foreign Ministers’ Meeting (AMM) and Related Meetings this week with top officials from the US, China, and Russia and other countries in the region slated to attend and to meet with face-to-face with their counterparts on the sidelines. In

  • ASEAN Foreign Ministers’ meet commences, Taiwan issue possibly on table

    The 55th ASEAN Foreign Ministers’ Meeting (AMM) and related meetings hosted by Cambodia kicks off in Phnom Penh on August 3, with progress, challenges, and the way forward for the ASEAN Community-building on the table. Issues on Taiwan, sparked by the visit of US House Speaker

  • Pailin longan winery tries to break through to the big time

    Longan aren’t quite as glamorous as some fruits. They don’t have the star-power of mangos or generate the excitement of a pricey seasonal niche fruit like the pungent durian. Unlike bananas or oranges, which are known and loved everywhere, longan remains a decidedly

  • Recap of this year’s ASEAN FM meet and look ahead

    This year’s edition of the ASEAN Foreign Ministers’ Meeting (AMM) hosted by Cambodia comes against the backdrop of heightened global tensions and increasing rivalry between major powers that have been compared to the animosity of the Cold War era. The following is The Post’

  • Siem Reap action plan for tourism in motion

    The action plan for the Siem Reap Tourism Development Master Plan (2022-2023), focusing on six priority destinations, has been implemented to boost tourism and regain pre-Covid tourist numbers in the province. The action plan sets out 17 strategies and 37 implementation activities for: Angkor Archaeological Park, Phnom