Logo of Phnom Penh Post newspaper Phnom Penh Post - Inspection ministry takes on complaints

Inspection ministry takes on complaints

Content image - Phnom Penh Post
Ministry under-secretary of state Heng Lim Try during a press conference on the ministry’s five-year achievements, on September 8. Heng Chivoan

Inspection ministry takes on complaints

In a five-year period, the Ministry of National Assembly-Senate Relations and Inspection has received a total of 164 complaints, 16 of them resolved. The majority of the issues were related to land disputes, with the institution continuing to encourage people to file complaints.

The ministry released an official report during a press conference on its five-year achievements on September 8.

The report, signed by minister Men Sam An, detailed complaints from 2017-2021.

It noted that some of the complaints had been referred to other relevant institutions for resolution, some withdrawn by complainants while others remained under investigation.

Most of the 16 resolved cases related to land disputes in Phnom Penh and provinces of Mondulkiri, Preah Sihanouk and Banteay Meanchey.

Heng Lim Try, ministry under-secretary of state in charge of receiving and investigating complaints, said people could file complaints to the ministry, directly or online, regarding any cases of social injustice or corruption. If certain complaints were outsides of its jurisdiction, the ministry would refer them to the relevant authorities.

Lim Try noted that that if complaints were received from the Royal Palace, the National Assembly or the government, the ministry would immediately assign officials to begin investigating.

“If the complaints come from the public, we will refer it to the most relevant professionals. If they are related to our own ministry, we will investigate accordingly,” he added.

Som Boran, director of the ministry’s Institute of Inspection, said it has been providing training in investigation to civil servants, both at national and sub-national levels. A total of 15 sessions has so far been held, with nine ministries added to the training this year alone.

“The ministry’s main mission is to monitor the implementation of the law aimed at preventing corruption, social injustice or the abuse of power to serve individuals, groups or families. It aims to protect the rights of the public and strengthen good governance,” said the report.

In the coming years, the ministry plans to launch an e-library where people can file complaints and view legal documents via their computers and smartphones, to keep pace with the development of Cambodia’s digital society.

MOST VIEWED

  • Hong Kong firm done buying Coke Cambodia

    Swire Coca-Cola Ltd, a wholly-owned subsidiary of Hong Kong-listed Swire Pacific Ltd, on November 25 announced that it had completed the acquisition of The Coca-Cola Co’s bottling business in Cambodia, as part of its ambitions to expand into the Southeast Asian market. Swire Coca-Cola affirmed

  • Cambodia's Bokator now officially in World Heritage List

    UNESCO has officially inscribed Cambodia’s “Kun Lbokator”, commonly known as Bokator, on the World Heritage List, according to Minister of Culture and Fine Arts Phoeurng Sackona in her brief report to Prime Minister Hun Sen on the night of November 29. Her report, which was

  • NagaWorld union leader arrested at airport after Australia trip

    Chhim Sithar, head of the Labour Rights Supported Union of Khmer Employees at NagaWorld integrated casino resort, was arrested on November 26 at Phnom Penh International Airport and placed in pre-trial detention after returning from a 12-day trip to Australia. Phnom Penh Municipal Court Investigating Judge

  • Sub-Decree approves $30M for mine clearance

    The Cambodian government established the ‘Mine-Free Cambodia 2025 Foundation’, and released an initial budget of $30 million. Based on the progress of the foundation in 2023, 2024 and 2025, more funds will be added from the national budget and other sources. In a sub-decree signed by Prime Minister Hun Sen

  • Two senior GDP officials defect to CPP

    Two senior officials of the Grassroots Democratic Party (GDP) have asked to join the Cambodian People’s Party (CPP), after apparently failing to forge a political alliance in the run-up to the 2023 general election. Yang Saing Koma, chairman of the GDP board, and Lek Sothear,

  • Cambodia's poverty cut in half from 2009 to 2019: World Bank report

    A report published by the World Bank on November 28 states that Cambodia’s national poverty rate fell by almost half between 2009 and 2019, but the Covid-19 pandemic recently reversed some of the poverty reduction progress. Cambodia’s poverty rate dropped from 33.8 to 17.8 per cent over the 10