Logo of Phnom Penh Post newspaper Phnom Penh Post - Kingdom’s internet demands up amid Covid-19 restrictions

Kingdom’s internet demands up amid Covid-19 restrictions

Content image - Phnom Penh Post
Men use their smartphones at Wat Phnom in Phnom Penh’s Daun Penh district on Wednesday. Hean Rangsey

Kingdom’s internet demands up amid Covid-19 restrictions

The number of internet users in Cambodia has increased significantly amid the Covid-19 pandemic due to increased demand for, among others, online purchase and education, according to a senior official at the Ministry of Posts and Telecommunications.

The ministry’s director-general Tol Gnak told The Post on March 16 that people’s mobility has been restricted during the crisis, which has led to an increase in internet use. He said the number of people in both public and private sectors conducting meetings online has also increased.

He added that people’s movements have been restricted as part of measures to stop the spread of the virus. This has resulted in more goods and services being ordered online.

“All of these features have changed so much that the digital technology’s role in the Covid-19 context is growing along with the number of apps. It can be said that this challenge has also created opportunities,” Gnak said.

According to Gnak, along with the opportunities, the challenges for online services, technology and security has also increased. To beef up online security, the ministry has been preparing a cyber-security law.

Telecommunications minister Chea Vandeth confirmed on March 16 that the number of internet users during the crisis has increased to 15.5 million, including mobile internet users.

The number of homes, buildings and companies connected with underground and wireless networks is close to one million places.

“At the same time, there are some challenges that make users complain about the slow internet service, which affects the daily work process, as well as online study,” Vandeth said.

Vi Kayaseth, a human resource manager at online food delivery firm NHAM24, said on March 17 that during the outbreak, his company’s online orders have increased by only five to 10 per cent.

“The online ordering system that my company has set up is to make it convenient for customers, especially during the Covid-19 crisis. People cannot go out, so they can’t buy food,” he said.

However, Kayaseth said using apps and other online platforms to order goods is not yet widespread in Cambodia. He hoped that demands will increase in the future as companies continue to promote their online services.

MOST VIEWED

  • Angkor lifetime pass, special Siem Reap travel offers planned

    The Ministry of Tourism plans to introduce a convenient, single lifetime pass for foreign travellers to visit Angkor Archaeological Park and potentially other areas. The move is designed to stimulate tourism to the culturally rich province of Siem Reap as the start of the “Visit

  • Exclusive interview with Josep Borrell Fontelles, High Representative of the EU

    CAMBODIA is hosting the 55th ASEAN Foreign Ministers’ Meeting (AMM) and Related Meetings this week with top officials from the US, China, and Russia and other countries in the region slated to attend and to meet with face-to-face with their counterparts on the sidelines. In

  • ASEAN Foreign Ministers’ meet commences, Taiwan issue possibly on table

    The 55th ASEAN Foreign Ministers’ Meeting (AMM) and related meetings hosted by Cambodia kicks off in Phnom Penh on August 3, with progress, challenges, and the way forward for the ASEAN Community-building on the table. Issues on Taiwan, sparked by the visit of US House Speaker

  • Pailin longan winery tries to break through to the big time

    Longan aren’t quite as glamorous as some fruits. They don’t have the star-power of mangos or generate the excitement of a pricey seasonal niche fruit like the pungent durian. Unlike bananas or oranges, which are known and loved everywhere, longan remains a decidedly

  • Recap of this year’s ASEAN FM meet and look ahead

    This year’s edition of the ASEAN Foreign Ministers’ Meeting (AMM) hosted by Cambodia comes against the backdrop of heightened global tensions and increasing rivalry between major powers that have been compared to the animosity of the Cold War era. The following is The Post’

  • Siem Reap action plan for tourism in motion

    The action plan for the Siem Reap Tourism Development Master Plan (2022-2023), focusing on six priority destinations, has been implemented to boost tourism and regain pre-Covid tourist numbers in the province. The action plan sets out 17 strategies and 37 implementation activities for: Angkor Archaeological Park, Phnom